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What is coaching?

Coaching is one way of creating positively directed change, or learning, which helps individuals to develop their potential and the organisation to develop sustainability in an increasingly complex and fast paced world.

Coaching is a structured process over a finite period of time that is evidence based and psychologically grounded whereby one individual helps another to perform, learn and achieve at a superior level through:

  • Increasing their sense of self-responsibility and ownership of their performance
  • Unlocking the individual's natural ability
  • Increasing their awareness of the factors which determine their performance
  • Assisting the individuals to identify and remove internal barriers to achievement
  • Enabling the individual top self-coach

Coaching is not

  • Therapy or counseling
    - Coaching is not about unravelling 'personal' problems. It is about guiding individuals who are functioning or performing very well towards even better performance.
    - counseling provides clients opportunity to ventilate and raise their issues. It is more client directed and the therapist responds to the client and teaches strategies and/or different perspectives as relevant to the issues discussed. counseling can go on for an indefinite time and clients can keep extending.
  • Mentoring, consulting, training
    - Coaching is not about imparting expert knowledge in a particular field. It is about guiding individuals in self-directed learning and development. The coach may not have specific expertise in the area of influence of the person, but they are able to assist the individual to maximising their influence.
  • Just a conversation
    - Coaching is a structured conversation, drawing upon established psychological principles, designed to guide individuals towards considered action. This planned action aims to generate greater sustainable personal and professional performance.
 
Performance-Based-Coaching (PBC)
 
Individual one-on-one performance based coaching (PBC) has been identified as the best approach for individuals to enhance their emotional intelligence and interpersonal skills. Experience alone does not necessarily ensure accurate learning or development; in this way coaching is critical to behavioural change. Coaching can provide individuals with an opportunity to think differently about the way they conduct themselves within their organisation, identify themes and patterns in what they do that are habitual or self-limiting, and to challenge and question assumptions about what they suppose works for them and to recognise what doesn't.

Performance Based Coaching makes use of evidence-based indicators to help improve an individual's emotional intelligence, emotional knowledge, and interpersonal skills. PBC follows a proven model for behavioural change. It involves an evidence-based outcome focused coaching approach, combining:-

  1. Assessment of emotional intelligence abilities and competencies known to underlie and contribute to emotional knowledge and interpersonal skills; and
  2. Skill development via cognitive-behavioural restructuring utilising activities that can be tailored to the specific needs of the individual.

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